Premium Pickup Service - EVERCAB HOW TO USE

Everland Evercab, GroundK Evercab

How to USE EVERCAB & Everland Q-PASS

Booking Process

Step 1

Choose Service Type, Quantity and proceed to put reservation information complete. Check the condition of service like meeting time, pick up point and rules.

Step 2

You will receive a confirmation and billing(invoice) e-mail within 12hr after booking. If you do not receive an e-mail from us, please check your spam folder or notify us via e-mail.

Step 3

Make the payment by credit card deal with your billing(invoice) email. Or your credit card information will be required for manual reservation.

Step 4

After complete payment, You will receive a E-voucher and Chauffeur/Vehicle information before 1 day of service date by email.


How To Use

1
You can present either a printed or a mobile voucher for Everland Ticket(QR Code).
2
The Everland Ticket & Q-Pass are valid only on the date and time specified. Also, the Q-Pass is for single use only. Each Q-Pass will allow 1 person, 1 ride.
3
When you go to hotel from Everland, when you want to change the pick up time, please arrange by Chauffeur or Call Center (+82 2 863 3541) at least 3hr before.

Term and Condition

Cancelation

Free
Cancellation before 24 hours of business hours (09:00 ~ 18:00)
50%
24 hours prior to business hours (09:00 ~ 18:00) Cancellation
100%
Cancellation within 6 hours

Payment

VISA, MASTER, JCB, AMEX Card accepted of payment

Waiting Time

Customers are permitted 15minutes of wait time after the scheduled pickup time. Surcharges will apply for waiting time exceeding 20 minutes (KRW 20,000)

Additional stops : available

KRW 20,000 for each stop, an route or in the same district and must be paid in cash directly to the driver
Note: Surcharges must be paid in cash (KRW) to the driver

Etc

Food and drinks must not be consumed inside the vehicle

How To Redemption and Use

Note: Please redeem the Q-pass before entering Everland!

1
Once you arrive at the Everland Main Gate and Ticket area, proceed to your right.
2
Pass by the Ticket Booth for Foreign Visitors, and then you will be able to see the Group Ticket Office.
3
After you enter the park,go to the attraction and go through the Q-Pass line. (You may have to wait for other Q-Pass holders. However, it’s unlikely there will be a long queue as the number of Q-passes is limited per attraction.)

Group Ticket Office Location

Everland group ticket office location

Contact Us

Call center
+82 2 863 3541
E-mail
evercab@groundk.com
Operating hour
Monday ~ Friday (09:00 ~18:00)